State Farm® Insurance Agent Charlotte Mullins
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ben
September 2, 2026
"I've been with for awhile but my dividen checks not gonna be as much as one that left state farm and only had a Lil bit how's that I'm definitely in debate if I'll stay as customer or not!"
Ruby Banks
August 24, 2026
"Most helpful considering people ever Charlotte mullins is a top notch agent"
Donna Davis
April 16, 2026
"I had Progressive car insurance for years, I was paying almost $200 a month, a friend told me about my local state farm agent and how much I could save with them, so I called them, and they saved me $150 a month with just one phone call and one email! I couldnt be more pleased with their service and help!! Very much recommend, I tell all my friends about them"
"Thank you for the review, Donna! We take the customer service side of this very serious! :) saving money is a nice bonus!"
Gregory Arnett
March 16, 2026
"The young fellow agent that helped me was very professional and knowledgeable about the insurance policy I was wanting to get. I was in there and back out in less than 30 min and saved 60 dollars a month from my previous insurance company . I recommend state farm highly."
"Thank you for the review, Gregory! We look forward to serving you for many years to come."
Kindle Jackson
February 18, 2026
"I'm very happy with my insurance coverage and the staff in the office are wonderful. They are always willing to answer my questions and have always reached back out to me, I've never been left hanging with an issue."
"Kindle, thank you so much for the 5-star rating! We appreciate that you do business with us!"
Rick Cole
February 14, 2026
"Trevor went far and beyond to satisfy my insurance needs. Will definitely recommend State Farm."
"Wow, thank you for the 5-star review, Rick! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Connie Tackett
December 8, 2025
""Ada Smith at State Farm is
amazing! She found me a great rate, saved me a ton of money, and made the process so easy.
Couldn't be happier-definitely recommend!""
"Thank you Connie! Ada is the best at what she does. We love forward to serving you for many years."
R S
December 1, 2025
"I would do less than 1 star but I cannot. I cancelled my car insurance because I no longer needed it, and was moving back home. The day after I cancelled my insurance, they took out $146 which was literally all that I had. It took SEVEN MONTHS for this money to be returned to me, and it was ten dollars less than what was taken out (but at that point I was just done with the whole thing.) Oh, and the reason why this money was removed despite my insurance being cancelled and my account with Statefarm being terminated? "I'm sorry, I guess she forgot."
The staff at this location is pretty friendly, but forgetfulness is not tolerable when you're dealing with other people's money.
Edit for clarity: I do not know who the "she" that forget to do her job was, it could have been any woman working in that establishment."
"R S - can you send us your real name so I can review with my team? We are not familiar with this situation.
I apologize that you had such a bad experience. Our goal is to give excellent service to all our customers. We appreciate all feedback and want to use it as an opportunity to learn how we can do better. "
Jerrod lee Smith
November 16, 2025
"The cheapest insurance I could find as a 19 year old, I was paying 250 dollars more on insurance for liability, State Farm gave me an amazing price and were very helpful. I would highly recommend any one seeking good insurance for a good price to give them a try"
"Thank you Jerrod. We like it when we can save you money, too! :)"
Trisha Horton
November 3, 2025
"Everyone was so helpful! I told my sister, and they saved her money as well!"
"Thank you, Trisha. We take a lot of pride in being helpful and saving you money. Win-Win! "
Leandra Parker
October 16, 2025
"Absolute amazing staff and service. All my questions were answered and they are always available when needed. They were able to get me great prices for all my insurance needs."
"Thank you, Leandra! It is our pleasure to serve all your insurance needs."
Denys Diaz
October 9, 2025
"She is very nice and helped me with all the process"
"Thank you Denys! It is a pleasure to do business with you."
Heather Gibson
October 6, 2025
"Wonderful customer service!"
"Thank you Heather! We appreciate your business."
Melissa Downs
September 20, 2025
"Wouldn’t go anywhere else but State Farm great people great service decent prices"
Lennie Trimble
August 22, 2025
"The best auto insurance rates by far. I was sent a text with my new rate and I thought it was a scam. So I called Charlotte Mullins insurance and spoke with Ada. So told it was not a scam and the premium was in fact correct. I am telling everyone to call and see what they can offer. I'm sure it will be less than what the currently are paying.
Lennie"
dennis
August 7, 2025
"Ada reviewed my current Homeowners and Vehicle Coverages with my current provider. She answered all questions and worked up several coverage packages and printed out for Me to review. I lookes it all over and decided to switch over to State Farm that same evening. My coverages are much better and She was able to save Me money even with the extended coverage."
Ewdoot
June 28, 2025
"I set up an appointment to meet in person and discuss the possiblity of switching providers. Ada was an absolute pleasure to work with and was able to get me exactly what I needed. Not only did she take the time to explain everything in detail but she made me immediately feel like a valued customer. I was able to get a policy with double the coverage as my previous provider at considerably less than I was currently paying. A+ service. Highly recommend seeing Ada for your insurance needs!"
Gregory Reese
June 19, 2025
"Sweetest staff around!"
Ronnie Day
May 30, 2025
"Great experience. They bent over backwards to take care of me. Very professional and friendly. Made me feel at home. I actually learned several things about insurance that I was not aware of. Will recommend them highly."
Blake Molen
March 26, 2025
"Charlotte was the best! Got me all the way together with my car insurance! Thank you Charlotte, you are the best!"
Twomuchtoo
February 12, 2025
"Wonderful service while being super fast!
Thank you Charlotte!"
Kolby Charles
February 3, 2025
"First time buying insurance as well as the first time buying a car, and Charlotte was so helpful and knowledgeable. Very laid back, I didn't feel pressured to make any decisions, so that was great as there was a lot of information coming at me all at once. Charlotte was fantastic in that she helped me sift through and understand the ins and outs of my policy. We carried on just fine on the phone. She's very casual and fun to talk to, which made me feel like I have made the correct choice going to her for all my insurance needs. Highly recommend."
Victor Gilbert
December 12, 2024
"I called to get a quote for car insurance. Everyone I talked to was very friendly and helpful. I was able to get car insurance and renters insurance for a lot cheaper then what I thought. 10/10"
Brandon Graham
October 30, 2024
"Everyone was very helpful and a pleasure to deal with in transitioning from a previous insurance company that we had had for over a decade. My family and I are very happy and we look forward to building a new relationship with Emma and State Farm."
Zak Cline
October 30, 2024
"Went above and beyond. Emma Lewis is great to work with! Charlotte Mullins office is best around!"